Technical Infrastructure & Operations Career Insights For Twin Cities IT Professionals
Telephony


Technical Infrastructure & Operations
Telephony positions are critical to keeping businesses operating smoothly and efficiently throughout their workday. Telephony professionals work with their broad knowledge of telephony systems, voice mail systems, and other voice and networking-related technologies to keep organizations connecting and running effectively. Telephony professionals must work and collaborate effectively with clients, peers, vendors, and management in order to find and develop effective solutions.
As a Telephony professional, you can expect to work closely with many different departments, helping to troubleshoot and install systems that allow for seamless communication. Having previous experience with the system you are working with, as well as the specific vendors that are providing networking solutions, is a huge plus. Telephony professionals provide quick and knowledgeable support and break fixes to critical functionalities within an organization. Instillation, moving, adding, and changing users is also a critical part of this position. A successful applicant will be able to coordinate, plan, and provide seamless voice connectivity in the specific organization.

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