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Desktop Analyst

The Desktop Analyst will ensure the stability, integrity, and security of our client’s physical and virtual cloud and infrastructure environments. The applicant needs proven communication, analytical, and problem-solving skills. You will be expected to identify, communicate, and resolve issues to best utilize IT investments. The ideal candidate will be pro-active, organized, keep up to date on new technologies and skills.

Responsibilities:

  • Design, deploy, and operate end-user computing systems, applications, and services
  • Perform routine maintenance, patching, hardening, and administration of end-user computing systems, applications, and services
  • Develop technical proposals and solutions for business requirements
  • Communicate with vendors regarding products, services, and technical issues
  • Assist with training on policies, systems, and services to company personnel
  • Participate in continuous quality improvement of department processes and procedures
  • Comply with company safety regulations and policies

 

Requirements:

  • Bachelor’s or Associate’s Degree in Computer Science/related field or equivalent experience
  • Ability to develop and maintain clean, concise diagrams and documentation of system configurations, methodologies, and processes
  • Ability to present ideas in technical and non-technical language to all skill levels
  • Ability to balance multiple priorities and projects
  • Excellent technical problem-solving skills
  • Strong customer service attitude
  • Self-motivated, yet a team player
 

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