ESP IT and Salesforce: Connecting Salesforce Experts to Twin Cities Companies

Founded in 1999, Salesforce is the first capable cloud-based CRM platform. Through its full suite of apps (covering sales, service, marketing, commerce, and more), Salesforce provides its clients with state-of-the-art analytics to optimize client relationship management. The cloud-based applications of Salesforce also afford clients the possibility of running their businesses from mobile devices.

Salesforce benefits companies by helping to simultaneously manage existing clients and finding new potential customers. A Salesforce expert is a benefit not only to the Tech and Sales Ops departments of a company, but to everyone involved in customer relations. Having a system that places all customers in one easily accessible place makes it possible to treat each as though they are the top priority.

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Screen Top IT Talent For Potential, Not Experience

Sifting through applications is one of the most important first hurdles for an IT hiring manager to overcome in the selection process. Unfortunately, this first step can also be the downfall of the hiring process due to one key mistake: prioritizing applications with greater years of experience instead of looking for contenders whose experience shows potential. Instead of focusing your screening and interviewing energy on selecting the “Most Experienced Candidate,” consider which prospects stand out for their work in the following four categories.

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College Degrees: The Incomplete Picture

Pros and Cons to Consider Before Screening for Your Contract Needs

When a company finds itself in need of an IT pro, hiring managers and IT recruiters begin Collegesifting through a variety of resumes – weeding out candidates based on predetermined requirements for the role they are hoping to fill. In the past, one such requirement has been a consultant’s acquisition of a 4-year degree. However, many new initiatives and developments in the world of IT have necessitated a change in that mode of thinking. While we certainly wouldn’t turn this prerequisite on its head (screening for IT pros without a college degree) in many cases it has become an outdated mode of elimination. So before beginning the search to fill your upcoming contract needs, consider these positives and negatives to an IT pro having or not having a diploma. Doing so can help you make an educated decision about what you’re REALLY looking for, and can help you find the best resource for your needs.

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3 Tips to Engage IT Pros in a Hot Market

3 Tips to Engage IT Pros in a Hot Market

You probably know better than anyone that there’s a shortage of IT talent.  The IT industry is constantly growing and evolving, and the unemployment rate in the tech sector is currently around 3%, so how do you get ahead of your competition to get the skilled IT professionals you need?  It might surprise you, but the IT market and housing market currently have a lot in common. If you’re looking to engage the best IT consultants, you may need to start thinking in terms of buying a house and follow these 3 tips:

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How To Get The Most From Your Skype Interview

skype-interviewIn the same way that seasons change, so do our interviewing practices.  Conducting a Skype interview doesn’t have to be difficult.  Take advantage of the medium and avoid distractions.  Get the most from your Skype interview with these tips:

Turn It Off

One of the easiest mistakes to make while giving Video interviews, or phone interviews for that matter, is to leave other electronics running that distract us from the task at hand: discovering if the person interviewing is a good fit for your company.  Respect your time and theirs by turning off notifications, setting your cell phone to the side, and giving your undivided attention to the interviewee. Don’t miss a key sentence or opportunity to learn more because of an email notification.

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The Casting Call: Sifting through your applicants

directors chairSave your company some time and money by beginning your hiring process on the phone.  Phone interviews can narrow down your applicant list and help you find compatible and qualified employees.  However, giving a phone interview can be just as difficult as being interviewed over the phone.  Take some notes from casting directors to conduct a great phone interview and be sure to do the following 3 things:

1. Prepare the set

Use a headset.Ever get a pain in your neck after a long phone call where you shoved the phone between your ear and your shoulder so you could ferociously take notes?  A director doesn’t follow an actor around with a boom mic or push around a camera; he has a grip for that. So why should you do things the hard way?   Instead, use a headset while giving phone interviews.  This allows you to be hands-free so you can more easily take detailed notes about the phone interview. This will set you up to ask better, more pointed questions in your follow-up, in person, interview.

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An Intra-preneur, an Expert and a First-Timer walk into an interview…

Interview PictureSeeing the resume of a potential hire doesn’t tell you everything about who they are as employees.  You need to know what inspires and drives them. We’ve broken candidates down into three general personas that you will see while hiring to help you decide who will be best for your organization.

Who do you need?

Look at your current team. Focus on who would work best with the people you already have and consider if there are any areas that could be improved. Are there gaps that require an expert? Are you looking for someone to help the company grow from within? Or do you need to add young people to your team to start building your team of future rockstars. When you form the new position and write the job description, consider the traits you need the most.

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Good Interviewers Make Good Hires

You’re probably sick of hearing about the hot IT job market, but the fact that it is anGood Interviewers Make Good Hires IT job seekers’ market makes it more important than ever for hiring employers to see interviewing as a two-way street. The interview offers an opportunity for the employer to make a positive impression on the candidate. It is a chance for the employer to not only gauge whether a candidate is a good fit for the organization, but also to show what is has to offer. To make the best possible hire for your company, consider the following advice commonly given to job interviewees — and how they’re relevant to interviewers too.

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A Lazy Summer Shouldn’t Lead to Lazy Reference Checks

supermoonIt’s (astronomically) official. Last week’s solstice confirmed the arrival of summer, and with it: warmer and – let’s face it  – often lazier days. While it’s tempting to let everything slide a little during this time of year, checking references could be the difference between a great hire and a terrible one.  References from former managers can offer valuable insight into a candidate’s working style and personal character. Avoid poor reference checking, by avoiding these three lazy approaches:

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How to Hire Like You’re Going on an Egg Hunt

For many, Easter is a blur of bunnies, pastels and children racing through egg hunts. With so many eggs out there to choose from, it can be hard to know which egg is the best and to choose it before someone else does. It’s like when you have job candidates in front of you and you want to find the one who is just right for your company. We have put together four tips to help you choose your new hire.

1. Be Wary of the Prettiest Eggs.  While these ‘eggs’ may look good on paper, the candidate may not have the right skills to do the job, or worse – they might be hard boiled –no candy or real skills on the inside.  As an employer you need to discover what the candidates offer beyond what they can put on their resumes, or the friendly way they conduct themselves in the interview. You don’t want to get fooled by a good interviewee and end up having to start the interview process over again in a few months.

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