Salesforce Experts Are Like Car Mechanics

Salesforce

Founded in 1999, Salesforce is the first capable cloud-based CRM platform. Through its full suite of apps (covering sales, service, marketing, commerce, and more), Salesforce provides its clients with state-of-the-art analytics to optimize client relationship management. Much like the trusted automotive brands of Detroit, Salesforce has been on the road for years and has ample experience with all three types of clients:

  • Those who use it forever – individuals who are as attached to the Salesforce platform as to a classic car
  • The experienced drivers – those who continue to make updates to keep their newer model vehicle running smoothly
  • First-time buyers—companies who are just pulling the Salesforce platform off the dealership for the first time

Salesforce knows that there are a great many roads out there and navigating the expansive territory of its platform can be challenging for the new user. That’s why, via the use of its innovative Trailhead system, users can learn their way around Salesforce by taking guided learning paths (consisting of various modules and projects) while earning Superbadges along the way. A company should optimize Salesforce by hiring a great “mechanic” to keep things running the way they should.

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5 Steps to Succeed on a Scrum Team as a BA

5 Steps for BAs to Succeed on a Scrum Team

Originally written by Trina Silverglate, IT Consultant; Abridged August 2017

In Scrum methodology, the BA is not a defined role, but often companies decide it will be most effective to include one on their teams. Because of the lack of definition around the role, as a Business Analyst Contractor, you can end up with a wide variance of responsibilities. To set yourself up for success on your next Scrum project, ESP has identified these 5 simple steps:

1. Learn About The Team To Know Where You Fit In
Ask if the project will have individuals that are dedicated to the roles of Product Owner and Scrum Master. If not, a BA with Scrum experience or certification may be asked to help fill one or both of those roles. If there is a dedicated Product Owner and/or Scrum Master on the team, find out how she or he will perform that role on the project. Know where you’ll be needed, and avoid confusion concerning responsibilities.

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Screen Top IT Talent For Potential, Not Experience

Sifting through applications is one of the most important first hurdles for an IT hiring manager to overcome in the selection process. Unfortunately, this first step can also be the downfall of the hiring process due to one key mistake: prioritizing applications with greater years of experience instead of looking for contenders whose experience shows potential. Instead of focusing your screening and interviewing energy on selecting the “Most Experienced Candidate,” consider which prospects stand out for their work in the following four categories.

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“Back To The Future”: IT Systems That Have Traveled Through Time

In 1989, the second installment of the popular “Back to the Future” movie franchise sent Marty McFly (Michael J. Fox) into the future – where he arrived on October 21, 2015. In honor of the film series, we’d like to celebrate five IT systems that have traversed time and remain essential to the industry.

Mainframes

In the first film of the franchise (from 1985), Marty McFly travels back to 1955 to change his parents’ future. That same year, engineers were busy developing a computer model that would change the future of IT. By the late 1950s, developments in hardware and software led manufacturing companies toward building bigger models. Though IT thinkers predicted that such “big iron” mainframe technologies would be retired by 1996, the unforeseen February 2008 release of the z10 by IBM gave this technology an avenue that has kept mainframe use relevant to a wide range of users and networks.

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“Should I Stay or Should I Go?” – LinkedIn First Impressions

LinkedIn pen resumeLinkedIn has revolutionized the way recruiters and hiring managers are able to interact with IT consultants. The Clash may have been talking about a relationship dilemma in their hit song, “Should I Stay or Should I Go,” but with so many profiles on LinkedIn and limited time to look through them, IT recruiters can’t help but ask themselves that question in the first few seconds of viewing a LinkedIn profile. While this has ultimately been a positive change for all parties, the expectations that come along with an online presence can lead recruiters to feeling that an otherwise qualified IT pro will be “double trouble”. The ESP IT recruiting team is here to “let you know” what you can do with your photo and summary to make them “stay” on your page and consider you a viable candidate for your dream IT gig.

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